Skip to main content

Installation History

Track all template installations performed by clients.

Accessing Installations

Click View All from Recent Installations on the dashboard, or navigate via the menu.

Installation List

ColumnDescription
IDUnique installation ID (#123)
TemplateTemplate name with icon
ClientClient name (linked to WHMCS profile) and email
ServerService name (linked to WHMCS service)
StatusCurrent status with icon
StartedWhen installation began
CompletedWhen installation finished
ActionsView logs, Retry (if failed)

Status Types

StatusIconDescription
PendingClockWaiting to start
RunningSpinnerInstallation in progress
CompletedCheckmarkSuccessfully finished
FailedX markInstallation failed

Actions

ActionDescription
View LogsOpen modal with installation logs
RetryAttempt installation again (failed only)

Troubleshooting Failed Installations

  1. Click View Logs to see error details
  2. Verify Pterodactyl server connectivity
  3. Check Wings configuration and allowed_origins
  4. Verify egg exists and is valid in Pterodactyl
  5. Check if server has available resources